Privacy Policy

Last updated: 06 March 2026

This Privacy Policy explains how Crawford Software Works collects, uses and protects your personal information when you contact us or use our website.

Data we collect

Contact details: name, email address, phone number, company (when you submit forms or request a quote)
Project information you send us: requirements, messages, files/content (where provided)
Technical information: IP address, limited browser/device info, and security logs to prevent abuse

How we use your data

Responding to enquiries and providing quotes
Delivering contracted work, support and communications
Security, fraud prevention and service reliability
Keeping records for accounting and legal compliance

Sharing your data

We do not sell your personal data. We may use trusted service providers (e.g., hosting and email delivery) strictly to operate the service and communicate with you.

Retention

We keep data only as long as needed for the purpose it was collected. Some records may be retained longer where required for accounting or legal reasons.

Security

We use practical security controls such as secure headers, CSRF protection, authentication controls and monitoring to reduce risk.

Your rights

You have rights under UK GDPR, including access, correction and deletion where applicable. See the GDPR page for details.

Contact

If you have questions about this policy, please contact us via the contact page.