Crawford Software Works

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Terms of Service

Terms of Service

Last updated: 06 March 2026

These terms apply to services provided by Crawford Software Works, including websites, software, databases and ongoing maintenance.

Quotes & contracts

Work typically begins after a quote is accepted and a contract is agreed. Any timelines are estimates unless stated otherwise.

Revisions & changes

  • 3 revisions are included for look and working functionality of the agreed website/app/database.
  • Additional revisions are £100 each.
  • New features are not revisions and will be costed separately. Where appropriate, a separate contract will be issued.

Bug fixes

Any bugs found during or after deployment within 3 months are fixed free, provided the issue relates to the delivered work and has not been caused by third-party changes, hosting changes, or unauthorised modifications.

Hardware & third‑party costs

Any hardware required must be paid up front before purchase. Third-party costs (domains, hosting, licences) are usually paid directly by the client unless agreed otherwise.

Client responsibilities

You agree to provide timely access, content, and approvals needed to deliver the work, and you confirm you have rights to any content you provide.

Intellectual property

Unless otherwise agreed, you receive a licence to use the delivered work for your business once paid. Reusable libraries, tooling and generic components remain ours.

Liability

We are not liable for indirect losses. Our total liability is limited to fees paid for the relevant work, except where law does not allow such limitation.

Governing law

These terms are governed by the laws of the United Kingdom.